Return Policy

Specific return details can vary by the original manufacturer of the product. Some manufacturer restrictions may apply. 

In the event of damaged or defective products, we will help in getting an exchange processed.

Following receipt of your item(s) and once we ensure the product is in its full original undamaged condition, we will send you an email confirming your refund. 

Should you wish to make a return, please email us at pureflowmarket@gmail.com with "Return + [order number]" in the email title and we will be happy to assist you.

Tyent Water Ionizers Return Policy
When you purchase a Tyent Water Ionizer from Pure Flow Market, you can enjoy a full 75 days to experience the incredible benefits from the ionized alkaline water that Tyent ionizer machines produce. If for any reason you are not completely satisfied with your purchase, you can return it for a refund, minus shipping and an industry-standard 15% restocking fee (calculated from the total purchase price).

Please note: The 75-day trial applies to first-time Tyent buyers that make a retail purchase in North America only (including the US, Canada, and Mexico), and does not apply to wholesale purchases or trade-in/upgrade purchases/promotions.